Outlook 365 Email Keeps Asking For Password Mac

  1. Outlook 365 Email Keeps Asking For Password Mac Forgot
  2. Outlook Keeps Asking For Password
  3. Microsoft Outlook Email Asking For Password
Alphy Thomas | Modified: 2020-05-07T13:15:10+00:00 | How to|

Are you looking for a solution to fix Outlook 2016 for Mac keeps asking for password error? Then no look further! This article will explain a very effective method to resolve this issue. Keep reading this post till the end.

Most of the times, when Mac Outlook 2011 users enter the credentials while making a connection with Office 365. It will stop the authentication process and keeps asking for the password again and again. This problem occurs in Mac Outlook because of corruption in the Keychain Access program. Basically, it is a default application in Mac and used to save the information of email account login. So, whenever the problem arises in Keychain Access, Outlook 2016 for Mac Keeps asking for password office 365. Therefore, in this write-up, we are going to provide a relevant solution that will repair this issue easily.

Also Read:How to Troubleshoot Out For Mac Not Downloading Attachments?

Outlook 2016 For Mac Keeps Asking For Password – Real User Scenario

You will get the activation prompt and then If account is already added you will see the password prompt for app and ADAL again. Please do 2-Factor Authentication if asked to. If that doesn't work, do steps 2-4 but restart the Mac before launching Outlook.

Email

“Help! I am working in a reputed firm where we are using Mac system. Recently, some of our organization system attacked by the virus. The issue was easily resolved by formatting the Mac system. But, after the fix, when the employees connected to Exchange using Outlook 2016 Mac, it will repeatedly ask for the password. Also, I checked the profile configuration, they are all fine. Thus, I really do not understand, is this problem occurs due to a bug. If any of my technical friends know the exact reason and solution for this error, then please tell me. Any help would be appreciated!”

  • Clear all your Cached Passwords. Cached passwords are just all your passwords that are stored.
  • An old version of Outlook can also be one of the reasons why Outlook keeps asking for your password. Old versions often have bugs and issues with them which have been rectified in the newer versions. Updating your Outlook to the latest version should fix the issue for you. Launch the Outlook app on your computer.
  • I have been having this problem also with Outlook 365. I have tried everything that has been suggested - changing profile, 2-step verification and app-generated password, less secure apps activation and the same keeps happening. I keep getting asked for my password once or twice accessing Gmail and also before accessing subfolders.
Also Read:How to Troubleshoot Mac Outlook not Syncing With Exchange Server?

Now, let us know about the correct reason behind this glitch.

Email

Why Does Mac Outlook 2016 Keep Asking For Password: Know the Reason

As all, we know that the Mac operating system is the best machine in terms of security and reliability among the globe. Adding to it, it provides an inbuilt password management program known as Keychain Access. Its function is to save all the password of Mac-based program like Mac Outlook password on the machine. However, due to unexpected reasons, Keychain Access can be easily damaged or corrupted and it will disturb the entire normal workflow. Similarly, in Mac Outlook, lots of duplicate tokens will appear in Keychain due to corruption. Unfortunately, it will lead to a complex situation, and confused with the authentic credentials. As a result, Keychain Access forgets the password for the multiple accounts and keeps asking for it. That is why Outlook 2016 / 2011 for Mac prompt for authentication while connecting with Office 365 profile.

Extra Tips: – Here in this blog you get a secure solution for Outlook 2016 for Mac Keeps Asking for Password error. But, your IMAP Outlook is working fine. Then Convert OST to PST format easily in a hassle-free way.

Steps to Fix Outlook 2011 For Mac Keeps Asking Password of Office 365 Account

If the Keychain Access program is corrupted, then whenever the Outlook user is trying to connect with O365 on Mac platform, the password problem arises. As a result, Outlook 2016 for Mac keeps asking for password of Office 365 account. To troubleshoot this problem, users can follow the below instructions:

  1. First of all, if Outlook is open then close it.
  2. To initiate the process, start the Keychain Access with the help of following steps:
    • Go to Finder application in macOS. Now, Using the Go menu, choose the Utility option.
    • Then, double-click on Keychain Access. You have to write the ‘Keychain Access’ in the Spotlight Search bar.
    • After that, to open the Keychain Access, double-click on it.
  3. In Keychain Access, the next step is to type Exchange and enter in the search field.
  4. Under the search results, select the data items to preview Account and then click on Delete. You have to repeat this step until all the old items related to Exchange deleted.
  5. After that, you have to type adal in the search bar.
  6. Now, choose all items that come under the type of MicrosoftOffice15_2_Data: ADAL:. Then, press the Delete button.
  7. Once the above-steps executed successfully, then type office in the search field.
  8. Choose the items that are named as Microsoft Office Identities Cache 2 & Microsoft Office Identities Settings 2. Afterward, hit the Delete button.
  9. Once all the above-steps performed accurately, then exit from Keychain Access.

In Summation

It is evident from the above that Keychain Access is an important part of the Mac operating system. It keeps all the password in macOS. However, due to the creation of multiple tokens of the same kind in Keychain, Microsoft Outlook 2016 for Mac keep asking for password. Therefore, in this post, we have provided a method that fixes this glitch without any hassle. One can only need to follow the entire above-mentioned method sequentially.

Comments are closed.

Does your Outlook 2016 or 2011 for Mac frequently prompt for authentication while you are connecting with your Office 365 domain? And, you cannot understand what step should be taken for to get rid of this. Then, this guide will walk through each and every aspect of why Outlook 2016 Mac keeps asking for Office 365 password in detail. Also, provides a reliable approach by which users will understand how to fix Outlook 2016 for Mac keeps asking for password efficiently.

Outlook 365 Email Keeps Asking For Password Mac Forgot

At times, when Mac users enter the credentials, Outlook 2016 not accepting password while connecting with Exchange On-premises or Exchange Online via. Office 365. Also, it will prompt the authentication abruptly and keeps asking for keychain password. This whole circumstance arises because of Keychain Access. It is a macOS application used to store accounts credential information. Thus, if the Microsoft Outlook 2016 for Mac keeps asking for Office 365 password, then try the below mentioned manual solution sequentially. It is a genuine solution to repair Mac Outlook losing password issue in a secure way. But, first, understand a real-life scenario by which readers can clearly understand how and when this situation arises in Outlook 2016/2011.

“Hello, In my company we are working on Mac machine. But, a few days back, we reported some bugs in macOS Sierra and I fix that issue by formatting the system. After that, when I use Mac Outlook and sync it with Exchange, it will constantly ask for the password. Even though the password is correct but it will prompt the process. So, I really cannot understand, it is a bug or a macOS problem. If anyone knows how to resolve Outlook 2016 for Mac keeps asking for password, then please let me know. Thank in advance!”

Also Read:How to Convert Mac Outlook OLM to PST?

Why does Outlook 2016 Mac Keeps Asking for Office 365 Password?

It is evident from the above that the reason behind the entire situation is Keychain Access password. Keychain Access is nothing, it’s just an inbuilt feature of macOS that store and save all the Mac-based applications such as Safari, Outlook passwords, and account information. However, Keychain Access is a normal looking password management feature that saves the password, but on a primary level, it has critical functionality. For any reason, if the Keychain Access becomes corrupted then, it will disturb the Mac users in several ways. The same case happens in Outlook; multiple duplicates tokens will generate in Keychain. And, it will confuse with the original password, and keep forgetting it for multiple accounts. That’s why outlook 2016 mac keeps asking for password.

How to Fix Outlook 2016 Mac keeps asking for Office 365 password?

To fix “Keychain Password” issue in Outlook 2016 for Mac while connecting with Office 365, follow the given instructions carefully that are listed below:

Outlook
  1. Initially, open Keychain Access with the help of any of below-mentioned methods:
    -> Move on Finder application of Mac OS, then select Utilities from the Go menu. After that, double-click Keychain Access.
    -> Type Keychain Access under the Spotlight Search. Afterward, double-click Keychain Access.
  2. Once the Keychain Access is open, type Exchange in the search bar of Keychain Access.
  3. Now, from the search results, select each item to view Account that’s mentioned at the apex, and then hit Delete button. Perform this step repeatedly until all the items deleted from your Exchange online account.
  4. Type adal in the search field.
  5. Now, pick all items whose type are MicrosoftOffice15_2_Data: ADAL: and then Delete it.
  6. After the completion of above step, enter office in the search field.
  7. Then, select the items that are entitled as Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then Delete it.
  8. At last, close the Keychain Access.

The above-mentioned steps will be very helpful in troubleshooting Outlook 2016 Mac Keeps asking for Office 365 password.

Outlook Keeps Asking For Password

Conclusion

Microsoft Outlook Email Asking For Password

Keychain Access is one of the dynamic feature of macOS and with the help of this user has no need to remember each and every password. But due to some duplicate tokens generate in Keychain, Outlook 2011 Mac keeps asking for keychain password. Hence, in this article, we are trying to resolve the Outlook 2016 Mac keychain problem without any trouble.